Dolly Casino Terms & Conditions
- Agreeing to These Terms
- Who May Use Dolly Casino
- Opening Your Account
- Identity Checks
- Funding Your Play
- Requesting Withdrawals
- Promotional Offers
- Using the Platform Properly
- Conduct That Is Not Allowed
- Ownership of Content
- Liability Boundaries
- When Access May Be Restricted
- Handling Personal Information
- Safer Gambling Expectations
- Changes to These Conditions
- Getting in Touch
These Terms and Conditions govern access to and use of Dolly Casino, including its website, casino games, promotional offers, payment services and related features. By creating an account or using the platform, you confirm that you have read, understood and agreed to these terms.
Dolly Casino is intended for customers in Australia who meet the applicable age and legal requirements. Please read these terms carefully and keep a copy for your records. If you do not agree with any part of them, you must not use the platform.
Agreeing to These Terms
By registering with Dolly Casino, placing a wager, making a deposit or otherwise using the services, you enter into a binding agreement with Dolly Casino under these Terms and Conditions. Any game rules, promotional terms, payment conditions or other notices displayed on the platform form part of this agreement where they apply to your use of a particular service.
You are responsible for reviewing the current version of these terms before using the casino. Continued use after an update is published indicates acceptance of the revised wording, subject to any rights that cannot lawfully be excluded.
Who May Use Dolly Casino
You must be at least 18 years old to open or use a Dolly Casino account. You must also be located in a jurisdiction where online gambling is permitted for you and where Dolly Casino makes its services available.
- You may not use another person's account or allow another person to use yours.
- You must provide accurate information about your identity, age and location.
- You must comply with all laws and restrictions that apply to you personally.
Dolly Casino may refuse access where eligibility cannot be established or where offering services would create a legal, compliance or security concern.
Opening Your Account
Only one account may be opened per customer unless Dolly Casino has expressly authorised otherwise. During registration, you must provide complete and truthful information and keep it updated if anything changes.
Your login details are personal and must be kept confidential. You are responsible for activity carried out through your account unless you notify Dolly Casino promptly of suspected unauthorised access. Account sharing, duplicate accounts and registrations made on behalf of another person are not permitted.
You should check all details before confirming a transaction. Dolly Casino is not responsible for avoidable errors caused by inaccurate information supplied during registration or account use.
Identity Checks
Dolly Casino may request documents or other information to verify your identity, age, address, payment method or source of funds. These checks help protect customers, prevent fraud and support the secure operation of the platform.
Requested documents must be genuine, current and sufficiently clear to review. You must respond within a reasonable period. Until verification is completed, Dolly Casino may restrict deposits, gameplay, bonuses or withdrawals. If information cannot be verified, the account may be closed and transactions may be reviewed in accordance with applicable requirements.
Funding Your Play
Deposits must be made using a payment method held in your own name or otherwise authorised for your use. Dolly Casino may reject, reverse or investigate a payment where ownership, validity or security cannot be confirmed.
- You must not use a payment instrument belonging to another person without prior approval.
- Transactions may be subject to minimum or maximum amounts shown on the platform.
- Processing times can vary according to the selected payment provider.
- Any available fees or currency conversion costs will be handled as displayed or charged by the relevant provider.
Funds may be used only for legitimate gaming activity. Dolly Casino may delay access to funds while completing security, identity or transaction checks.
Requesting Withdrawals
You may request a withdrawal of eligible available funds through the methods offered in your account. Dolly Casino may require verification before releasing funds and may return money to the original payment method where this is reasonably possible.
A withdrawal request may be cancelled or adjusted if it includes unsettled wagers, restricted promotional funds, duplicated credits, chargebacks or amounts received through error. Dolly Casino may also request evidence that the payment account belongs to you. Processing times are not guaranteed and may be affected by banking procedures, weekends, public holidays or third-party providers.
Promotional Offers
Bonuses, free spins, rewards and other promotions are subject to the specific terms displayed with each offer. Those terms may define eligibility, qualifying deposits, wagering requirements, game contributions, expiry dates, maximum winnings and withdrawal restrictions.
Unless a promotion states otherwise, only one offer may be used in relation to a qualifying transaction. Dolly Casino may withdraw an offer where it has been claimed in error, obtained through abuse or used in breach of its conditions. Promotional balances may expire if the relevant requirements are not completed within the stated period.
Any attempt to manipulate a promotion, create multiple accounts or use coordinated play may result in cancellation of the affected reward and review of related transactions.
Using the Platform Properly
You must use Dolly Casino honestly, lawfully and in a manner that does not interfere with other customers or the operation of the platform. Games must be played for their intended purpose, and all information submitted to Dolly Casino must remain accurate.
You must not use software, devices or techniques intended to obtain an unfair advantage, disrupt services, bypass security or alter normal game behaviour. Automated play, scraping, reverse engineering and unauthorised access are not allowed.
Conduct That Is Not Allowed
The following activities are prohibited:
- Fraud, deception, money laundering or use of funds obtained unlawfully.
- Collusion, cheating, exploitation of technical errors or manipulation of game outcomes.
- Using accounts to facilitate gambling for another person or on behalf of a group.
- Attempting to evade account limits, verification measures, suspension or other controls.
- Using chargebacks or payment disputes dishonestly after receiving the benefit of a transaction.
- Uploading harmful code or attempting to compromise the website, games or customer information.
Where prohibited conduct is suspected, Dolly Casino may preserve relevant records and take action permitted by these terms and applicable law.
Ownership of Content
The Dolly Casino name, website design, text, graphics, software, game presentation and other platform content are owned by or licensed to Dolly Casino and are protected by applicable intellectual property rules. You receive a limited, personal and non-transferable right to use the services for their intended purpose.
You may not copy, reproduce, modify, publish, distribute, sell or commercially exploit platform content without written permission. This permission does not transfer ownership of any intellectual property to you.
Liability Boundaries
Dolly Casino aims to provide a reliable service but does not promise that the platform will always be uninterrupted, error-free or available on every device. Maintenance, technical faults, communication failures and events outside reasonable control may affect access.
To the extent permitted by law, Dolly Casino is not responsible for losses arising from misuse of an account, inaccurate information, unauthorised access caused by failure to protect login details, payment provider conduct or temporary service interruptions. Nothing in these terms excludes a right or responsibility that cannot legally be excluded or limited.
Game results recorded by the platform systems will generally be treated as authoritative, subject to investigation of an apparent technical error or malfunction.
When Access May Be Restricted
Dolly Casino may suspend, limit or close an account where information is incomplete, verification is unsuccessful, these terms are breached, unusual activity is identified or continued access presents a security, legal or operational risk.
During a review, deposits, withdrawals, bonuses or gameplay may be temporarily restricted. If an account is closed, any remaining balance will be assessed after relevant checks, including the deduction of valid amounts owed or reversal of funds credited in error. Where misconduct is established, affected winnings or promotional benefits may be cancelled.
Handling Personal Information
Dolly Casino collects and uses personal information to create and administer accounts, process payments, verify customers, provide support, maintain security and meet applicable obligations. Information may be shared with service providers or authorities where reasonably necessary for these purposes.
Personal information should be kept accurate. Dolly Casino will apply appropriate measures to protect information, although no online transmission or storage system can be guaranteed completely secure. Further details about collection, use, retention and available privacy choices should be reviewed in the applicable Privacy Policy.
Safer Gambling Expectations
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only wager amounts you can afford to lose, set personal limits and take breaks when needed. Never gamble under pressure, while impaired or to resolve financial difficulties.
Dolly Casino may provide account controls or other responsible gambling tools where available. You can contact customer support to discuss concerns about your gambling or request assistance with restricting access. If gambling is affecting your wellbeing, relationships or finances, consider seeking independent professional support.
Changes to These Conditions
Dolly Casino may amend these Terms and Conditions to reflect changes to the services, promotions, security practices, payment arrangements or applicable requirements. Updated terms will be made available through the platform and will apply from the stated effective date.
Changes will not normally affect a transaction that has already been completed unless this is necessary to correct an error, prevent abuse or comply with a legal obligation. If you do not accept an update, you must stop using the services and may contact Dolly Casino about any eligible remaining balance.
Getting in Touch
For questions about these Terms and Conditions, account verification, payments, withdrawals, promotions or responsible gambling options, please contact Dolly Casino through the support channel made available on the platform. Written enquiries may also be sent to [email protected].
When contacting support, provide enough information for your request to be identified, but do not send passwords or unnecessary payment details. Dolly Casino may request additional information to confirm that it is communicating with the correct account holder.
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